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Why can’t I join the webinar?

Participants can join the webinar up to 30 minutes early (at 12:30 p.m. Central time). If you try to join earlier than 12:30 p.m. Central time you may receive a … Read more

When will I receive my BPI CEU’s?

We will submit your webinar attendance to BPI within a couple of days of the webinar. BPI will give you the CEU’s you earned shortly after.

I received a notification saying I missed the webinar, but I was watching with a co-worker, and that person was logged in. Can I still get CEU’s?

In order to receive CEU’s you have to login to the webinar using the same email address you registered with, that way Adobe Connect can record you attendance. If you don’t login then we have no record of your attendance, and neither does Adobe Connect, so you’ll be listed as having missed the webinar. Even if you email us saying you watched the webinar with a colleague, who was logged in, we have no recorded proof of that, so unfortunately we are unable to submit you to BPI for CEU’s. If you are trying to login and can’t access the webinar, and it’s no more than 30 minutes before the scheduled start time, please send an email to [email protected].

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